More Information

Privacy Policy

Privacy is a very important issue to Lyn Evans.  We endeavor to protect your personal information and provide you with a secure online shopping experience.

We do collect information on the website to better service your needs as a client, to send you information our upcoming events, and to inform you about special promotions as a valued client.  Lyn Evans has reserved the trademark copyright of the contents of this website.  You may print photos or text for personal use in order to shop our site, but it is strictly prohibited to use materials for any commercial reason without written permission.  We make no warranties or liability with respect to the Lyn Evans website.  We will not be responsible for damages or liabilities arising from the use of this website under any circumstances.  

Any disputes arising out of use of this website will be governed by the laws of the Commonwealth of Massachusetts

Return Policy

Purchases Made In-Store

Thank you for your purchase! While we want everyone to love our product, we understand that sometimes it’s just not meant to be.

Lyn Evans will accept returns/exchanges with a valid receipt up to 14 days after the initial purchase. Merchandise must be in good condition, with tags on, and show no signs of wear and tear. Lyn Evans reserves the right to deny a return if we do not feel that this criterion is met.

If we find that you are eligible for a return, a credit will be applied via your original method of payment (some exclusions apply). *

If you DO NOT have a receipt but your item(s) meet the previously listed requirements and we are able to find your purchase history in our database, you may be eligible for store credit equal to the items current selling price.

All sale, jewelry, and intimates are FINAL SALE.

No returns/exchanges will be accepted after the 14-day period.

Cash/Check Refunds

Cash purchases may be refunded with a company check and processed immediately. Check purchases are refunded with a company check within 3 weeks from the date the check has cleared.

Damages

Special consideration will be taken in circumstances in which structural damage may have occurred to an item(s) due to a manufacturing issue. Damaged items must be presented within 7 days after the initial purchase. These situations will be handled and disputed on a case by case basis.

Purchases Made Online

Did something not work out with your order? Not to worry!

Lyn Evans will accept returns with a valid receipt up to 14 days from the date you received your purchase. Merchandise must be in good condition, with tags on, and show no signs of wear and tear. Lyn Evans reserves the right to deny a return if we do not feel that this criterion is met.

All sale items are FINAL sale. However, sale items purchased online may be exchanged for a different size if it is available.

How Return an Online Order: 

1)    In-Store 
You may return merchandise to any of our three store locations within 14 days of receiving your order.

2)    UPS
You may call UPS at 1-800-823-7459 to schedule a pick-up or visit any of their locations.

3)    Shipping Method of Your Choice
You may send items back via the shipping method of your choice.  

Please Mail Returns To: 

Lyn Evans Returns
32 Church Street
Wellesley, MA 02482

When mailing returns, original receipt must be included with merchandise, along with your name, phone number, order number, and an email address. Shipping charges are not refundable, unless we find that a mistake has been made on our end.

Any disputes arising out of use of this website will be governed by the laws of the Commonwealth of Massachusetts.

 

Shipping Rates

We ship via UPS unless otherwise requested.  We currently only ship within the Continental United States.

Shipping Method

Cost

Estimated Arrival Time

UPS Ground Orders $0 - $75.00

$5.50

2-5 business days

UPS Ground Orders $75.01 - $150.00

$7.50

2-5 business days

UPS Ground Orders $150.01 - $250.00

$9.50

2-5 business days

UPS Ground Orders $250+

Free

2-5 business days

Second Day

$20.00

2 business days

Overnight

$40.00

Next business day

Orders placed before 1pm EST Monday – Friday will be processed same day, but not necessarily shipped on that day.  Orders placed after 1pm EST, on a weekend or a federal holiday will be processed the next business day.
  
Available orders will be shipped from our flagship store in Wellesley, MA, but may be shipped from one of our other locations based on availability of merchandise.  Orders containing several items may be shipped from different locations in order to have them arrive at your doorstep as quickly as possible.